Where should I start?
Start with the short intake. Senior Shield reviews the request, confirms the signer, and then sends the secure documents link.
Plain-English guide
How the signup path works
This path is intentionally short: intake first, contracts next, then portal access for ongoing updates.
If care is urgent
Do not wait to gather every detail. Submit the short intake with the basics you know, then call Senior Shield at (972) 454-1938 so scheduling and paperwork can move at the same time.
What happens after the intake?
The approved client or family contact is guided through the service agreement and payment authorization first, then any remaining required notices.
How do I sign back in later?
Use the email invitation and the password created during activation. The sign-in page does not send a separate MFA code.
What if care is urgent?
Call Senior Shield at (972) 454-1938. The team can help you move quickly while the intake and document flow are being completed.
Can I stop and come back?
Yes. Intake progress and document completion are saved so you can continue later without starting over.